What can be configured in our bot?

Using our bot settings and prompts you can:

• Adjust responses based on business hours, including enabling/disabling replies and modifying responses accordingly.

• Configure follow-ups: timing, content, and conditions for stopping them (maximum of 5 follow-ups).

• Modify response speed based on different scenarios.

• Set conditions for stopping further messages to a client.

• Define what and when to send in SMS and email notifications to the business owner.

• Determine when and what to send to the customer via Yelp Messenger if SMS and email notifications were just sent to the business owner.

• Set response length guidelines for replies to the client.

• Ask GPT to follow strict response templates specified in the prompt.

• Limit all client interactions to a single initial message by specifying this in the prompt.

• Specify a list of services the business does not provide and define what message to send to clients requesting those services.

• Pause all bot responses for a set period if a manual response was sent via the Yelp dashboard.

  And do many other things...