What Information ChatGPT Knows About Your Business and Clients
This guide explains the key details about your business and clients that are shared with ChatGPT. Learn how this information is used to craft personalized responses, manage client interactions, and ensure seamless communication, all tailored to your specific needs.
Information About Your Business
ChatGPT will have access to the following details about your business to craft personalized and professional communication:
Business Name – The name of your business as it appears on Yelp.
Review Count – The total number of reviews your business has received.
Categories – The types of services your business provides (e.g., plumbing, HVAC), as listed on Yelp.
Rating – The overall rating of your business based on customer feedback.
Address – Your business’s address, including city, state, and ZIP code.
Phone Number – Your business’s contact number for client inquiries.
Regular Business Hours – The usual hours during which your business operates.
Information About Your Clients (Leads)
ChatGPT also receives important information about your leads to ensure tailored and relevant responses:
Client’s Name – The name provided by your client.
Project Location – Usually represented as a ZIP code where the project is located.
Client Availability – If specified, the times when the client is available for communication or service.
Requested Job Types – The types of services your client is looking for (e.g., “kitchen remodeling” or “in-state moving”).
Client’s Messages – The initial message sent by the client, along with all subsequent messages they write.
Additional Details – Any extra information provided by the client, such as answers to survey questions or specific requirements for the job.
How This Information is Used
The information provided to ChatGPT will be used as you specify in your prompts. ChatGPT will execute your request based on your instructions and the data available to it. This ensures that responses are context-aware, personalized, and aligned with your business needs.
By leveraging this data, ChatGPT enhances your ability to engage with clients effectively, offering tailored solutions and maintaining high-quality interactions.
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